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Scala 877 Mother of the Bride or Groom Dress
Reg. $340.00
On SALE for only $219.00
Back by Popular Demand
T Taylor 5023 Mother of the Bride or Groom Evening Gowns for Fall/Winter 2008
Reg. $200.00
On SALE for only $130.00
Fall 2008 Styles Are Here
Scala 5207A Mother of the Bride, Groom, Short Cocktail Dresses
Reg. $280.00
On SALE for only $239.00
Our Bestseller!
Scala 25360 Mother of the Bride, Groom, Cocktail or Tealength Dresses
Reg. $360.00
On SALE for only $289.00
Our Bestseller!
Karen Miller 50370 Mother of the Bride, Groom, Formal Evening Gowns
Reg. $280.00
On SALE for only $185.00
Karen Miller 6540 Mother of the Bride, Groom Formal Gown
Reg. $320.00
On SALE for only $199.00
Fall 2008 Colors of Navy, Blk/Copper, Mocha
Nite Scene 110 Mother of the Bride Groom, Formal Evening Attire
Reg. $200.00
On SALE for only $169.00
Gorgeous & NEW!
Nite Scene 858 Mother of the Bride, Groom, Social Occasion Gowns
Reg. $200.00
On SALE for only $165.00
So Pretty Up Close
Scala 46850 Mother of the Bride, Groom, Tealength Dress
Reg. $260.00
On SALE for only $185.00
Nite Scene 503 Mother of the Bride, Groom Formal Evening Gown
Reg. $240.00
On SALE for only $169.00
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RETURN POLICY & OTHER POLICIES
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General Rules To Ensure Happy Customers
We sell SPECIAL OCCASION CLOTHING and because this is considered specialty clothing, are generally non-returnable. If you return your purchase, we do not have a physical store to resell the specific dress you have returned. We cannot return any dress back to the manufacturer, unless it is defective. Therefore, please read and understand our policy before you make a purchase.
We offer:
1. A ONE-TIME EXCHANGE or STORE CREDIT, less *15% restocking and shipping fees
OR
2. A REFUND, less *25% restocking and shipping fees.
Damaged/defective items are exchanged without a restocking fee. The item has to be returned and postmarked within FIVE BUSINESS (7 regular) days of receipt/delivery (i.e. excluding Sat, Sun, major holidays) or it will be considered sold to you. NO EXCEPTIONS.
Why *15%/25% RESTOCKING? - This is for miscellaneous fees like reshipping, credit card, and supplier shipping charges. We will have to sell your returned dress in our CLEARANCE section, as we do not have a physical store.
NO CANCELLATIONS ALLOWED, once the order is placed, or a restocking fee of 25% imposed. This also applies not only to original orders but also to exchanges. Your order might be already special ordered and confirmed by the supplier who will not accept cancellations, on its way to us from the supplier, or packaged and on its way to you. If an order is en route to the receipient, shipping fees are non-refundable.
Cancellations has to be communicated via email only with a confirmation back from us via email.
No cancellation fee only if the item is discontinued or out of stock. This only applies to the original order and not to exchanges.
No refunds, returns, or credit for items on special order, i.e., items we order for you, which are not a part of our regular stock offered for sale. No refunds, returns, or store credit for bridal party dresses (two or more dresses of the same style and color).
Items purchased from the "CLEARANCE" section are a one-time exchange only or store credit, with a $20.00 restocking fee. Shipping charges are non-refundable.
If we make a special provision to accept your LATE return, or you return without a RAN, store credit only will be issued and with a 25% restocking fee. No refunds.
Ship the item in its original condition, all tags unremoved, plastic bag, hanger, etc. and in its original box, with prepaid postage and insurance, to:
Audrey's Fine Fashions
9225 West Parmer Lane, Suite 104-177
Austin, TX 78717
Attn: Returns Dept.
RAN ______ (as supplied to you)
Please e-mail us first for a Return Authorization Number (RAN), giving us your full name and include the order confirmation number as well. RA Numbers are only issued through e-mail. Write this RAN on the front of the returned package. We will not accept packages without this number. No exceptions. Exchanges will be reshipped with a flat fee of $10.00 using standard shipping. Extra charges will be incurred for express or foreign shipping methods. You will bear shipping and insurance costs to return any item back to us.
Damaged item: If your purchase is defective, it will be exchanged for another of the same item, size, and color. If you refuse the exchange, you will be refunded less a processing fee of $20.00. Items on clearance are non refundable but are exchangeable or store credit only. We fully inspect items you considered "damaged" and will feedback to you in a timely manner. If items are not found damaged, as reported, we will refund according to our return policy.
Refusal of shipment: If you refuse a shipment back to us, you will be liable for shipping fees charged by the carrier. A restocking fee of 25% is also imposed. Shipping charges are non-refundable.
Refunds: Please allow up to 10 business (14 regular) days for returns to be processed and refunds issued.
Cancellations: 25% cancellation fee and shipping charges non-refundable. Cancellations are only honored via email and with an email confirmation back from us.
For "Special Circumstances": When a refund is given, the processing charge will be $20.00.
Please include the invoice that was shipped with your order (save a copy for yourself), circle the item number, write the reason for the return or exchange, and the new item's style number and size. You would already be in contact with us, via email or phone, so that we can check on the availability of your new order. However, the new order might possibly be on back order or out of stock. We will inform you if this is the case.
Please use a carrier with prepaid insurance. We will not be liable for any lost or damaged items if you choose not to purchase insurance.
If the item is not in its original, clean, undamaged, condition (hang tag attached, hanger, plastic bag, box, etc.), we will return the item or items back to you and you will be liable for the cost of the shipping and handling fees.
If the item is postmarked later than FIVE (7 regular) business days of receipt, we regret that we have to return it back to you, and shipping and handling charges will be incurred by you. We do not accept late returns. NO EXCEPTIONS.
CLEANING DAMAGES: We are not responsible for any damage or damages incurred by any cleaning method used in cleaning your gown.
COLOR WAIVER: The colors of the images on this website are not perfectly color true. We will do our best to show images as close to the actual product color as possible. Studio lighting and computer browser settings will affect all colors shown. Please be aware of this when you make a purchase as we are not liable for your color perception.
AVAILABILITY: We special order most dresses as we are not the manufacturer. Inventory changes from minute to minute and day to day, and the ordering system might not reflect the current status. You will be informed promptly, if your purchase is out of stock or if on back order, the approximate shipping date.
If you have any questions (or need a RETURN AUTHORIZATION NUMBER), please email us at help@audreysmotherofthebride.com We will do our best to resolve any issues with you. Thank you for shopping with Audrey's Mother of the Bride, where we provide you, our customer, with the best service!
Click Here for Link To Us
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